Privacy Policy at Gambloria Casino App

Did you know that the Gambloria Casino app collects information about you? It’s part of the platform’s privacy policy, which is fully set out in the Gambloria Casino rules. This page will familiarize you with the main Gambloria Casino privacy policy provisions.

What Info Does Gambloria Casino Collect?

The first type of information Gambloria Casino collects about you is the data you provide yourself. You supply this when interacting with specific parts of the platform. For example, when you create and verify a Gambloria Casino account, you may need to provide a passport, ID card, or driver’s licence.

Some information about you is sent to Gambloria Casino automatically. This includes your IP address, operating system, the device you use to access Gambloria Casino, crash reports (if the site crashes while you’re using it), and other technical details. 

Gambloria Casino occasionally obtains information about you from third parties. For instance, the platform may request data from its payment providers to fulfil AML and KYC requirements.

Legality of Processing Your Data 

The primary basis that allows Gambloria Casino to collect information about you is the contract you enter into when registering. In addition, Gambloria Casino is subject to AML and KYC obligations under its licence from Anjouan Gaming (Autonomous Island of Anjouan, Union of the Comoros). Those obligations permit the platform to collect certain personal and payment data on a legal basis.

How Gambloria Casino App Uses the Collected Data

Why does Gambloria Casino collect this information? The platform uses it to:

  • Determine if you are eligible to use the app: the Gambloria Casino application needs to ensure you are at least 18 years old and reside in an eligible AU jurisdiction;
  • Fulfil legal duties: Gambloria Casino must carry out AML and KYC procedures (licence requirements), which may require your payment data;
  • Support you: if you encounter a bug, information about your system or payments can help the Gambloria Casino support team resolve the issue;
  • Improve Gambloria Casino: by collecting and analysing your interactions with the platform, Gambloria Casino refines its performance and services;
  • Facilitate responsible gambling: by understanding how much time and money you spend at Gambloria Casino, the platform’s specialists can better assess whether you may be experiencing gambling-related harm;

These and other Privacy Policy points may change at any time. If that happens, Gambloria Casino will promptly notify you and provide the opportunity to review all updates.

Sharing Your Personal Data 

Under the Gambloria Casino Privacy Policy, the platform may share your personal data. With whom? Primarily, your data may be shared with other companies within the Gambloria Casino group and with service providers (payment processors, game providers, etc.). 

Another category of recipients includes regulators, law enforcement agencies, government bodies, courts, fraud prevention organisations, licensing authorities, eSports governing bodies, and similar entities. Such disclosures are required in order to comply with AML and KYC obligations.

How Gambloria Casino Protects Your Data 

The platform holds a significant amount of sensitive information that requires robust protection. To ensure this, Gambloria Casino implements encryption. Standard TLS (Transport Layer Security) is used both when you transmit your data and when it is stored by Gambloria Casino.

Beyond encryption, Gambloria Casino employs traditional network security measures. These include firewalls, intrusion prevention systems and network segmentation, all monitored and maintained according to industry best practices. To reinforce network security, Gambloria Casino has a dedicated team that continuously reviews security systems, event logs, notifications and alerts from all systems to detect and manage threats.

Moreover, Gambloria Casino restricts access to your data. Only a small number of company employees, contractors and agents are permitted to view the information you have shared.

Data Retention 

You can remove certain information you’ve provided to Gambloria Casino at any time; some data will be deleted automatically; other information is retained for periods determined by Gambloria Casino. Why? Most commonly, it is to comply with legal obligations that require Gambloria Casino to carry out AML and KYC procedures, both of which necessitate retaining your data.

Your Rights Concerning Your Shared Data 

Here are some of your main rights regarding personal information you’ve shared with Gambloria Casino:

  • To be informed about what information about you is held by Gambloria Casino;
  • To correct any information that is inaccurate or concerning;
  • To request Gambloria Casino to delete all data about you if it is no longer required for processing, you have a legal basis for deletion, your data has been processed unlawfully, etc.;
  • To ask Gambloria Casino to restrict the processing of your information;
  • To complain to the applicable Australian data protection authority.

If you wish to make any of these requests, send a corresponding letter to [email protected].